Qualifications and ETD in South Africa †MyAssignmenthelp.com

Question: Discuss about the Standards And Qualifications in South Africa. Answer: Introduction Reflective practice is an important tool to let people understand their personal behavior, and their working pattern. This helps to develop and maintain the ability of individuals to accept their flaws and understand the aspects of their behavior of their working pattern they need to work on (Dean et al. 2012). In this assignment, I will be discussing the Critical Cross-Field Outcomes (CCFOs) related to the ETD or education, training and developments in South Africa according to the guidelines of SAQA or South African Qualifications Authority. Further, I will be critically discussing the CCFOs that enables me to improve my practices. The two CCFOs that I will be discussing are communication skill and organization capability. Reflection of my own practice While working with the sales trading company Dodos Matrix, all the employees had to be actively involved in a training program to learn the proper to way to operate Dodos point of sales system. The purpose of this system was to make the new employees of the Rampar trading aware of the rules and regulations of the organizations sales system and create a unit standard so that the matrix created can be utilized properly. Through this unit standard, the employees will be trained regarding the process, they will be assessed to understand the achievable outcomes and specific activities will be allotted to them as per their capabilities. Strengths: while determining the unit standard, I was very confident that I would be able to the necessary standards as per the sales matrix easily within the training process, as I was better than many of them with respect to skills. I was aware that prior knowledge of Card and RCS payment, cash up, lay-bye sale and refund would help to develop the necessary skills as per the matrix. Weaknesses: further while developing the unit standard, few sessions that I used to avoid, as I was not confident enough to undergo training regarding those processes and that process was the assessment process. I was not properly aware of the assessment criteria and hence was less confident regarding the process. Opportunities: While developing the unit matrix I came to know about the assessment criteria that helped me to develop the unit standard for the organization and the forthcoming training processes. Therefore, preparing the matrix was an opportunity for me to fulfill my weakness and utilize my complete knowledge regarding it to create and implement the unit standard. Threats: Despite of the fact that I was able to understand my loopholes in understanding the programs and sales matrix of the learning program, I still have problems while running the admin portal the payment section, cash count section and customer section is not clear to me. Therefore, for the assessment criteria and outcome of the unit standard, I need assistance so that I can learn each nuances of it. The CCFOs and their role in improving my practices Critical cross-field outcomes or CCFOs are a set of unit standards defined in the South African Qualification Authority (SAQA). The South African national authority defines these outcomesto make the ETD system or the education training and development process clear and understandable. The two CCFOs I applied in my learning process to improve my flaws were communication process and my organization skills(South African Qualifications Authority 2018). Communication skills: effective communication helps people to achieve personal success and sense the accomplishment. This is an important tool for improvement as communication with peers, trainer or the organization head will led people understand what their shortcomings or loopholes are while conducting a process (Robles 2012). This will further help the individual to fulfill those loopholes and become a better and improved individual altogether. While going through the learning program for the system matrix, I was attentive and behaved positively, as these values are important to learn any process (Mishra, Boynton and Mishra 2014). Organization skills: While going through the process, one thing I noticed about myself that I was able to organize my theoretical as well as practical knowledge to understand in which section I need help from my trainers. This skill helped me to improve my shortcomings in the system matrix process (Deming 2017). Compliance of the learning process with NFQ and its standards The National Qualification Framework (NQF) is the guidelines that are needed to provide the philosophical base of an organizational structure. The guidelines are needed in the purpose of setting a standard within an organization according to the educational qualification of an individual. The integration of education and training that is highly essential in the context of the job requirements. The National Qualification framework provides the opportunity of the learners to deal with the better levels of understanding. As the skill force within the nation is increased it can help it can help in the process of improving the intellectual capability of the nation. The chance of the nation to have better capability to establish within the global community that is achieved with the help of advanced skills. The guidelines of the training also need to have critical outcomes. This will help to ensure that regular changes are made within the training process (South African Qualifications Autho rity 2018). However, the difficult portion of this learning program was the assessment process. The evaluation was focused on completion of learning outcome therefore the trainers did not focused on the aspect that we, the trainees are able to utilize the theoretical learning in practical assessment of not. According to NQF, the trainers developed the process after complying with the standards of education, qualification, training and development as the curriculum developed for the training process complied with the qualification, standard and elective unit standards. It was evident from the facts as the training program had planned learning outcomes;they had their specific assessment criteria (questionnaires or practical assessment) and the unit standards depending on the NSB regulations. Therefore, according to my understanding, the training program was inspired from the SAQA and NQF regulations and followed the elective unit standards, depending on which it conducted analysis to determine the learning outcomes and used defined standards for assessment, education training and development (The national qualifications framework and curriculum development 2018). Conclusion Reflection practice is a strategy used by learners and trainers worldwide to understand their pattern of work, pattern of mistakes and the scope of improvement in the process. In this assignment, I reflected on the raining program, in which I took part while working in the Rampar sales matrix. The training was to acquire the detailed knowledge of the sales process and its admin customer and organizational aspects. While going through the training I understood my strengths, weaknesses, opportunities and threats of learning. Further, the critical cross-field outcomes such as communication and organization skills that helped me to overcome the weakness and threats and acquire the through details of the process. References Dean, B. Amelia., Sykes, C., Agostinho, S. and Clements, M. 2012. Reflective assessment in work-integrated learning: to structure or not to structure, that was our question. Asia-Pacific Journal of Cooperative Education, 13 (2), pp.103-113. Deming, D.J., 2017. The growing importance of social skills in the labor market. The Quarterly Journal of Economics, 132(4), pp.1593-1640. Mishra, K., Boynton, L. and Mishra, A., 2014. Driving employee engagement: The expanded role of internal communications. International Journal of Business Communication, 51(2), pp.183-202. Robles, M.M., 2012. Executive perceptions of the top 10 soft skills needed in todays workplace. Business Communication Quarterly, 75(4), pp.453-465. South African Qualifications Authority 2018.South African Qualifications Authority. [online] Saqa.org.za. Available at: https://www.saqa.org.za/list.php?e=NQF The national qualifications framework and curriculum development2017,The National Qualifications Framework and Curriculum Development,viewed 3 February 2018, fromhttps://www.saqa.org.za/docs/pol/2000/curriculum_dev.pdf.